Understanding Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.

This policy explains how Kogei Exchange uses cookies and similar technologies on our traditional crafts marketplace.

Types of Cookies We Use

We use different types of cookies to enhance your browsing experience and provide our services effectively.

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

• Session management and user authentication
• Shopping cart functionality
• Security and fraud prevention
• Basic website functionality

Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website, allowing us to improve our services.

Information Collected

• Pages visited and time spent on each page
• Popular artisan categories and products
• User journey through the platform
• Technical information about your device and browser

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

Features Enabled

• Language and region preferences
• Craft category interests
• Display preferences and accessibility settings
• Previously viewed artisan profiles

Marketing and Advertising Cookies

With your consent, we use these cookies to show you relevant content about traditional Japanese crafts and artisan events.

Marketing Uses

• Personalized content recommendations
• Relevant artisan workshop notifications
• Targeted information about new collections
• Retargeting for abandoned studio visit bookings

Third-Party Cookies

Some cookies are set by third-party services that appear on our pages, such as payment processors and analytics providers.

Third-Party Services

• Payment processing services
• Analytics and performance monitoring
• Customer support chat functionality
• Social media integration (when applicable)

Managing Your Cookie Preferences

You have control over which cookies you accept. You can manage your preferences through our cookie banner or your browser settings.

Your Options

• Accept all cookies for the full experience
• Accept only essential cookies
• Customize your preferences by category
• Change your preferences at any time

Browser Cookie Controls

Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect your ability to use certain features of our platform.

Browser Settings

• Block all cookies (may impact functionality)
• Block third-party cookies only
• Delete existing cookies
• Set preferences for future visits

Cookie Retention Periods

Different cookies have different lifespans, from session cookies that expire when you close your browser to persistent cookies that remain for longer periods.

Retention Periods

• Session cookies: Until browser is closed
• Preference cookies: Up to 1 year
• Analytics cookies: Up to 2 years
• Marketing cookies: Up to 1 year (with consent)

International Cookie Laws

We comply with applicable cookie laws and regulations, including GDPR, CCPA, and other privacy legislation.

We obtain appropriate consent before setting non-essential cookies and provide clear information about our cookie practices.

Updates to Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws.

We will notify you of significant changes through our website or email, and your continued use constitutes acceptance of the updated policy.

Contact Us About Cookies

If you have questions about our use of cookies or this policy, please contact us:

• Email: privacy@kyrenwood.com
• Phone: +81 3-6803-8698
• Address: 3 Chome-6-20 Jingumae, Shibuya, Tokyo 150-0001, Japan

Last updated: January 2025